Payment Policy

Thank you for shopping with Maplecrest Home.

We are committed to providing a secure, safe, and transparent payment experience for all customers across the United States.

Please review our Payment Policy below for important information regarding payment methods, security, billing, and fraud protection.

Accepted Payment Methods

We accept the following secure payment options:

  • Visa

  • MasterCard

  • American Express

  • Discover

  • JCB

  • Maestro

  • Visa Electron

  • Major debit and credit cards

  • Other secure payment methods available during checkout

All payments are securely processed through trusted third-party payment providers.

Payment Security

Your payment security is extremely important to us.

At Maplecrest Home:

  • We do not store your full payment or card information on our servers.

  • All transactions are encrypted and securely processed.

  • We use trusted and industry-standard payment gateways to protect customer data.

You can shop confidently knowing your information is handled securely.

Currency

All prices on our website are displayed in USD ($) unless otherwise stated during checkout.

Your bank or payment provider may apply currency conversion rates or additional international transaction fees depending on your payment method.

Order Confirmation

Once your payment is successfully completed:

  • You will receive an order confirmation email.

  • Your order will begin processing after payment verification.

  • Shipping confirmation and tracking details will be sent once your order ships.

If you do not receive a confirmation email, please contact our support team.

Failed or Declined Payments

If your payment fails or is declined:

  • Double-check your payment information.

  • Contact your bank or payment provider.

  • Try another payment method if available.

Maplecrest Home is not responsible for delays caused by failed or declined payment authorizations.

Billing Information

Customers must provide accurate billing and payment information during checkout.

Incorrect or incomplete information may result in:

  • Delayed order processing

  • Payment verification issues

  • Order cancellation

Please ensure all billing details match your payment method information.

Fraud Prevention

To protect our customers and business, we reserve the right to:

  • Review transactions for suspicious activity.

  • Request additional verification if necessary.

  • Cancel orders suspected of fraud or unauthorized payment use.

Orders flagged by our fraud prevention system may be delayed or canceled for security purposes.

Contact Us

If you have any questions regarding payments or billing, our customer support team is always happy to help.

Business Name: Art Dreams LLC
Store Name: Maplecrest Home
EIN Assigned: 33-2170119
Home Address: 4901 Seminary Rd, Alexandria, VA 22311, USA
Company Address: 904 Woodson Rd a, Baltimore, MD 21212,USA

Phone: +1 (352) 642-4699
Email: support@maplecresthome.com
Contact form: Click Here

Customer Service Hours: Monday – Saturday 9:00 AM – 6:00 PM (EST)
Closed: Public Holidays