Privacy policy

Last Updated: June 26, 2026

At Maplecrest Home, your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and share your personal information when you visit our website, place an order, or communicate with us.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

When you use our website or place an order, we may collect the following information:

  • Full name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment information (processed securely through our payment providers)

  • Order and purchase history

  • Device information, browser type, IP address, and cookies

  • Customer service communications

We only collect information necessary to provide our products and services.

How We Use Your Information

We use your personal information to:

  • Process and fulfill your orders

  • Send order confirmations and shipping updates

  • Process payments securely

  • Provide customer support

  • Improve our website and shopping experience

  • Prevent fraud and unauthorized transactions

  • Comply with applicable legal obligations

Payment Information

For your security, Maplecrest Home does not store your complete credit or debit card information.

All payments are securely processed through trusted third-party payment providers using industry-standard encryption.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Improve website performance

  • Remember your preferences

  • Analyze website traffic

  • Enhance your shopping experience

You may disable cookies through your browser settings, although some website features may not function properly.

Sharing Your Information

We do not sell or rent your personal information.

We may share your information only with trusted third-party service providers when necessary, including:

  • Payment processors

  • Shipping carriers

  • Order fulfillment partners

  • Website hosting and technical service providers

  • Shopify, which powers our online store

These providers only receive the information necessary to perform their services.

Shopify Services

Our online store is hosted by Shopify.

Shopify securely processes certain personal information to operate our website, process payments, and improve the shopping experience. For more information, please review Shopify's Privacy Policy.

Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or misuse.

Although no online system can guarantee absolute security, we take appropriate measures to protect your information.

Your Privacy Rights

Depending on your location and applicable laws, you may have the right to:

  • Request access to your personal information

  • Request correction of inaccurate information

  • Request deletion of your personal information

  • Opt out of certain marketing communications

To exercise these rights, please contact us using the information provided below.

Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing personal information.

Children's Privacy

Our website is not intended for children under the age of 13.

We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will promptly delete it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or services.

Any updates will be posted on this page with a revised "Last Updated" date.

Contact Us

If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact us.

Business Name: Art Dreams LLC
Store Name: Maplecrest Home
EIN Assigned: 33-2170119
Home Address: 4901 Seminary Rd, Alexandria, VA 22311, USA
Company Address: 904 Woodson Rd a, Baltimore, MD 21212,USA

Phone: +1 (352) 642-4699
Email: support@maplecresthome.com
Contact form: Click Here

Customer Service Hours: Monday – Saturday 9:00 AM – 6:00 PM (EST)
Closed: Public Holidays